Technical Support 技术支持
Last Updated: April 14, 2025 最后更新:2025年4月14日
Welcome to ClassifySnap technical support. Here you can find answers to common questions and ways to contact us if you need further assistance. 欢迎来到有类相机技术支持页面。在这里您可以找到常见问题的解答,如果您需要进一步帮助,还可以通过多种方式联系我们。
Frequently Asked Questions 常见问题
How do I create a new album? 如何创建新相册?
To create a new album, tap the "+" button in the bottom-right corner of the camera tab. Enter a name for your album and tap "Create Album". 要创建新相册,请点击相机标签页右下角的"+"按钮。输入相册名称,然后点击"创建相册"按钮。
How do I customize my widget? 如何自定义小组件?
- Open the ClassifySnap app 打开有类相机应用
- Go to the "Settings" tab 进入"设置"标签页
- Select "Widget Settings" 选择"小组件设置"
- Choose the widget size you want to edit (small or medium) 选择要编辑的小组件尺寸(小号或中号)
- Tap any button to enter the customization interface 点击任意按钮进入自定义界面
- Select a button in the preview area, choose a theme, and select an album to bind 在预览区域选择一个按钮,选择主题,并选择要绑定的相册
- Tap "Done" to save your settings 点击"完成"保存设置
I can't access the camera from the widget, what should I do? 我无法从小组件访问相机,应该怎么做?
This issue is usually caused by camera permission settings. Please ensure that you have granted camera access to ClassifySnap in your device settings: 这个问题通常是由相机权限设置引起的。请确保您已经在设备设置中授予有类相机使用相机的权限:
- Open your device Settings 打开设备的设置
- Scroll down and tap on "ClassifySnap" 向下滚动并点击"有类相机"
- Ensure that "Camera" is toggled on 确保"相机"选项已开启
- Also check that "Photos" access is enabled 同时检查"照片"访问权限是否已启用
How do I purchase the VIP subscription? 如何购买VIP订阅?
To purchase a VIP subscription: 要购买VIP订阅:
- Go to the "Settings" tab 进入"设置"标签页
- Select "VIP Purchase" 选择"VIP购买"
- Choose the VIP package that suits you best 选择最适合您的VIP套餐
- Complete the payment process using your Apple ID 使用您的Apple ID完成支付流程
How can I change the language in the app? 如何更改应用内的语言?
ClassifySnap supports multiple languages. To change the language: 有类相机支持多种语言。要更改语言:
- Go to the "Settings" tab 进入"设置"标签页
- Select "Language Settings" 选择"语言设置"
- Choose your preferred language from the list 从列表中选择您偏好的语言
- The app will immediately apply the selected language 应用将立即应用所选语言
Contact Us 联系我们
If you couldn't find the answer to your question, please contact us: 如果您没有找到问题的答案,请联系我们:
System Requirements 系统要求
- iOS 16.0 or later iOS 16.0 或更高版本
- Compatible with iPhone 8 and newer models 兼容 iPhone 8 及更新机型
- Requires camera and photo library access 需要相机和照片库访问权限