Welcome to ClassifySnap technical support. Here you can find answers to common questions and ways to contact us if you need further assistance. 欢迎来到有类相机技术支持页面。在这里您可以找到常见问题的解答,如果您需要进一步帮助,还可以通过多种方式联系我们。

Frequently Asked Questions 常见问题

How do I create a new album? 如何创建新相册?

To create a new album, tap the "+" button in the bottom-right corner of the camera tab. Enter a name for your album and tap "Create Album". 要创建新相册,请点击相机标签页右下角的"+"按钮。输入相册名称,然后点击"创建相册"按钮。

How do I customize my widget? 如何自定义小组件?

  1. Open the ClassifySnap app 打开有类相机应用
  2. Go to the "Settings" tab 进入"设置"标签页
  3. Select "Widget Settings" 选择"小组件设置"
  4. Choose the widget size you want to edit (small or medium) 选择要编辑的小组件尺寸(小号或中号)
  5. Tap any button to enter the customization interface 点击任意按钮进入自定义界面
  6. Select a button in the preview area, choose a theme, and select an album to bind 在预览区域选择一个按钮,选择主题,并选择要绑定的相册
  7. Tap "Done" to save your settings 点击"完成"保存设置

I can't access the camera from the widget, what should I do? 我无法从小组件访问相机,应该怎么做?

This issue is usually caused by camera permission settings. Please ensure that you have granted camera access to ClassifySnap in your device settings: 这个问题通常是由相机权限设置引起的。请确保您已经在设备设置中授予有类相机使用相机的权限:

  1. Open your device Settings 打开设备的设置
  2. Scroll down and tap on "ClassifySnap" 向下滚动并点击"有类相机"
  3. Ensure that "Camera" is toggled on 确保"相机"选项已开启
  4. Also check that "Photos" access is enabled 同时检查"照片"访问权限是否已启用

How do I purchase the VIP subscription? 如何购买VIP订阅?

To purchase a VIP subscription: 要购买VIP订阅:

  1. Go to the "Settings" tab 进入"设置"标签页
  2. Select "VIP Purchase" 选择"VIP购买"
  3. Choose the VIP package that suits you best 选择最适合您的VIP套餐
  4. Complete the payment process using your Apple ID 使用您的Apple ID完成支付流程

How can I change the language in the app? 如何更改应用内的语言?

ClassifySnap supports multiple languages. To change the language: 有类相机支持多种语言。要更改语言:

  1. Go to the "Settings" tab 进入"设置"标签页
  2. Select "Language Settings" 选择"语言设置"
  3. Choose your preferred language from the list 从列表中选择您偏好的语言
  4. The app will immediately apply the selected language 应用将立即应用所选语言

Contact Us 联系我们

If you couldn't find the answer to your question, please contact us: 如果您没有找到问题的答案,请联系我们:

Email Support 电子邮件支持

[email protected]

We typically respond within 24-48 hours. 我们通常会在24-48小时内回复。

System Requirements 系统要求

  • iOS 16.0 or later iOS 16.0 或更高版本
  • Compatible with iPhone 8 and newer models 兼容 iPhone 8 及更新机型
  • Requires camera and photo library access 需要相机和照片库访问权限